Craft Perfect Wedding Vows That Speak From Your Heart

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request our services, or contact us. This includes your name, email address, phone number, wedding date, and details about your ceremony preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our wedding vow writing services, communicate with you about your order, send you updates and promotional materials (if you've opted in), and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist in our operations, when required by law, or to protect our rights.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also object to processing, request data portability, and withdraw consent where applicable under GDPR and other privacy laws.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie preference center.

Contact Information

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (415) 555-0167.

Last updated: December 2024

Service Agreement

By engaging Authentic Wedding Vows for wedding writing services, you agree to these terms. We provide custom wedding vow writing, ceremony scripts, and related services as described in your specific service agreement.

Service Process

Our service includes initial consultation, drafting, revisions, and final delivery. The number of revisions depends on your selected package. Rush services are available for additional fees with limitations on revision rounds.

Payment Terms

Payment is required before service delivery unless otherwise arranged. We accept major credit cards and online payments. Refund requests must be made within 48 hours of initial draft delivery and are subject to review.

Intellectual Property

Upon full payment, you receive exclusive rights to your custom wedding content. We retain the right to use anonymized examples for marketing purposes. All original creative work remains our intellectual property until payment is complete.

Confidentiality

We maintain strict confidentiality of all personal information and relationship details shared during our service process. Your stories and personal information will never be shared or reused without explicit permission.

Service Limitations

We provide writing services only. We are not responsible for delivery, technical issues during ceremonies, or outcomes beyond the written content. Our liability is limited to the amount paid for services.

Cancellation Policy

Services may be cancelled before work begins for a full refund. Cancellations after consultation but before first draft incur a 25% processing fee. No refunds after first draft delivery except in cases of service failure.

Last updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain features to function properly.

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include cookies for security, network management, and accessibility features.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously. This data helps us improve our website performance and user experience.

Marketing Cookies

These cookies track your browsing habits to provide relevant advertisements and measure advertising effectiveness. They may be set by us or third-party advertising partners.

Preference Cookies

These cookies remember your preferences and settings to provide a personalized experience, such as language preferences, font size, and other customizable features.

Managing Cookies

You can control cookies through your browser settings or using our preference center below. Note that disabling certain cookies may affect website functionality.

Last updated: December 2024

Copyright Protection

Authentic Wedding Vows respects the intellectual property rights of others and expects users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe your copyrighted work has been infringed upon, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, telephone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy under penalty of perjury

Counter-Notification Process

If you believe your content was removed due to a mistake or misidentification, you may file a counter-notification containing specific required information as outlined in the DMCA.

Designated Agent

DMCA notices should be sent to:
Email: [email protected]
Address: 2847 Union Street, San Francisco, CA 94123

Repeat Infringers

We have a policy of terminating accounts of users who are repeat copyright infringers in appropriate circumstances.

Last updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), if you are located in the European Union, you have specific rights regarding your personal data:

Right of Access

You have the right to request copies of your personal data. We may charge a small fee for this service if requests are excessive or repetitive.

Right to Rectification

You have the right to request correction of any inaccurate personal data or completion of incomplete data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions, such as when the data is no longer necessary for the original purpose.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain circumstances, such as while we verify accuracy of disputed data.

Right to Data Portability

You have the right to request transfer of your personal data to another organization or to receive it in a structured, commonly used format.

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Lawful Basis for Processing

We process personal data based on: consent (for marketing), contractual necessity (for service delivery), legal obligations, and legitimate interests (for business operations).

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Service-related data is typically retained for 3 years after project completion.

International Transfers

If we transfer personal data outside the EU, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact: [email protected] or +1 (415) 555-0167